Protecting your privacy and safeguarding your personal information is our highest priority.
Our commitment to your privacy
We place a high priority on the loyalty of our customers, and that loyalty is built on a foundation of excellent customer service.
Respecting your right to privacy is an important part of our service excellence commitment. We promise to treat your personal information with the utmost respect. That includes keeping you up-to-date on your rights as our customer and providing you with information on how we use your personal information.
We may update this statement from time to time, so please review it periodically.
Why we collect personal information
Personal information is defined as information about an identifiable individual. Publicly available informationólike a public telephone book listing of your name, address, and telephone numberóis not considered personal information.
We collect information about you during our booking/appointment process to confirm your identity, when communicating or transacting business with you, and when providing service to you.
We might collect information from you in person, over the phone, by mail, through the Internet, from our website, in writing or verbally.
Telephone calls to or from us may be monitored or recorded for quality assurance purposes. We understand that some of this information is confidential, which is why we collect personal information only for the following purposes:
- To establish and maintain a responsible commercial relationship with you
and to provide you with ongoing service.
- To understand your needs and develop suitable services.
- To meet legal and regulatory requirements.
Sharing your personal information
Personal information is not sold, shared or rented to any parties.
How we safeguard your information
The information you provide to us is securely maintained
and kept confidential.
Personal information handling principles
J R SPORTS has always been, and will continue to be, committed to the privacy of your personal information. In addition to our existing procedures and our adherence to the Freedom of Information and Protection of Privacy Act (FOIP), which governs our approach to handling personal information, we've adopted the following privacy principles from the Canadian Standards Association's Model Code for the Protection of Personal Information:
Principle 1 -
J R SPORTS is responsible for the personal information under our control and to be accountable for our compliance with the privacy principles.
Principle 2 -
We'll limit the collection of personal information to that which is necessary to conduct services with you. We will collect personal information only by fair and lawful means.
Principle 3 -
J R SPORTS won't use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We retain personal information only as long as necessary for the fulfillment of those purposes.
Principle 4 -
J R SPORTS will protect personal information by security safeguards appropriate to the sensitivity of the information.
Our personnel are aware of the responsibilities and commitments towards the proper handling of customer's personal information.
Your online privacy on our website
We may collect some information about the ways you use our website in order to make our site more interesting and useful to you. You're welcome to browse our website anonymously at any time, without revealing any personal information.
There are a few activities where the collection of personally identifiable information may be necessary. When personally identifiable information is collected, you'll know because you'll have chosen to provide your information.
When you visit our site, we collect your IP address so we'll know where to send the information you are requesting. This IP address does not personally identify you.
This is information that cannot be associated with a specific individual. Our web servers collect some anonymous information automatically when you visit our site. This information may include the pages you visited, what content you downloaded, the type of web browser you were using, and the level of encryption your browser supports.
This information is collected on an aggregated basis. No personal information is associated with these statistics. We use this information to determine what type of information is most useful to you so that we can improve our websites to make it easier for you to access information.
Our site collects aggregated site-visitation statistics
using cookies, small text files containing a unique identification number that
identifies your browser to our computers. This small file of information allows
our website to remember important information that will make your use of our
site more enjoyable.
Cookies tell us which pages are visited, by how many
people, the average time spent, and other useful statistics relating to the use
of our site. This information does not identify you or link you personally to
our products or services. All gathered information is captured on an anonymous
basis. This information helps us to enhance the online experience of visitors to
our site. We use the statistics to understand how customers use our site, to
make it easier for you and other visitors to use, to monitor our site's
performance, and to improve our website. You won't be sent any promotional
You don't need to accept cookies to visit our site.
However, should you choose not to accept these cookies, your experience at our
site (and other websites) may be diminished and some features may not work
The privacy of children is important to us. We ask that children do not submit any personal information to us. Our services are intended for individuals who can form legally binding contracts.
Links to other websites
J R SPORTS website may contain links to other sites that
are not governed by this Privacy Statement. Please be aware that J R SPORTS is
not responsible for the privacy practices of other such sites. This policy
applies solely to information collected by this website.
Please note that when you click on one of these links,
you're moving to another website. It's important for you to read the Privacy
with how they might use your personal information. We give you links only as a
convenience, and the inclusion of any link does not imply endorsement,
investigation, verification, or approval of such websites, products, services,
or publications by J R SPORTS
Questions or concerns
We welcome your comments about this Privacy Statement. Please contact us if you have questions about privacy and usage that weren't answered here. You may address these concerns, in writing, to firstname.lastname@example.org